Apple (lack of) Support

My MacBook Pro. An Intel 2019 one. Bought in 2020 (during the pandemic even) so I could have a machine where creating music would be a cakewalk.

It never is, really, but it didn’t need to be so difficult. Even if one added creating videos into the creative pile. My MacBook Pro with a Logitech cam has turned into a disastrous combo that seems to burn up and slow down every 15 minutes or so.

So I am going to have to get my laptop factory-reset. Such a shame. Macbook Pros—hell, all Apple products—are supposed to make people create wonderful things. All mine has given me, for the last several weeks, are tastefully decorated nightmares of how things could go wrong.

Apple Support has been terrible in their lack of effort to follow-up with me. In the one call that I had with them, I thought they meant what they said. There seemed to be genuine concern in the guy I was speaking to. He even said that he’ll call me back in an hour or so.

Of course he didn’t. Instead, I got an email stating that there were no slots available at the time I was supposed to get the call. But what about the three days after? Still no slots?

C’mon Apple, you are supposed to make people want to love you. :(

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